Enter Mastercode.5. Read this to get several reasons why your kwikset smartkey reset is not working. Press checkmark symbol once.3. This is useful if the lock is being moved to a different door. Press Lock symbol once.8. Feel free to subscribe. Go online, find the manual for it. If the Wireless Card LEDs continue to stay on, contact Technical Support. While the door is open and locked, test the user code to make sure it no longer unlocks the door.Deleting All User Codes with the Mastercode Enabled1. Make sure the door is open. Thanks for watching, and have a great day. Helpful. [BEEP] And as you can see, the LED is flashing red and green. Enter new Mastercode.4. Each Kwikset electronic lock comes with an instruction manual. The deadbolt latch and strike are misaligned, causing the latch to bind. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 915 page at www.kwikset.com. Press the Program button once. You will hear one long beep. Press Lock symbol once.6. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. No Contract Alarm Monitoring starting at $10 a month! Press the Lock button while the door is open and unlocked. The mounting plate is placing tension on the torque blade. So again, when you go to see the lock to check the model number of it, just look around and see what you're going to have to remove before you go to do the default, just to make your life a little easier. Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.6. I would contact the Kwikset technical support line and see if they can determine if there is a hardware/firmware issue with the lock series you have. Factory reset eFectúe el reInIcIo de FábrIca If you wish to restore your SmartCode lock to factory default settings and delete all codes associated with it, perform the following procedure. Find helpful customer reviews and review ratings for Kwikset 99160-020 Smartcode 916 Traditional Smart Lock Touchscreen Electronic Deadbolt Door Lock with SmartKey Security and Z-Wave Plus, Satin Nickel at Amazon.com. Pairing the lock with a Z-Wave network is a necessary step for controlling it remotely. Press Lock symbol onceIf programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. If all user codes are filled, delete a code to make room for this one. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Press Lock symbol once.4. Performing a factory reset will restore all the lock settings to their factory default values. Press Checkmark symbol once.3. You might also perform a factory default as a troubleshooting step if the lock is not performing correctly. Press the Program button once more. Enabling and Setting the MastercodeProgramming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. Press the Program button once. This will re-engage the clutch. Now I can’t get it added again. In this video, Joe shows users how to perform a factory default for a Kwikset Z-Wave Lock. Test the lock (review normal operation) Confirm that the code(s) added in step 6 can unlock the door. There are many Z-Wave locks out there available on the market. If the latch being used is from an older lock, it will likely not have a ... ©2014 Kwikset Corporation 4970 / 1 9 / 11 Technical Support 1-866-863-6584 www.kwikset.com. Deleting All User Codes with the Mastercode Enabled1. And if you're moving to a new place, you may find that there's some actually installed on the doors. And as you can see, we've taken the screws out. Keep the button held down as you reapply power to the lock. Enter user code to be deleted.7. The user will be able to access the app on their smartphone to control their Z-Wave lock. Press Lock symbol once8. Re-enter user code7. That's how you factory default a Kwikset SmartCode 916 lock. Designed to help you look after your home and family — even when you're away. Beautiful, transitional hardware styles with simple, unique details. If it is unable to rotate, remove the interior assembly from the mounting plate. Make sure the Mastercode has not already been programmed. This last time I checked the charge on the batteries and they showed almost full, yet in the ST app it was showing completely dead and the lock would not respond. You can reach us on our website at www.alarmgrid.com. So I did an exclude in SmartThings app and removed the Kwikset lock. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.1. Press the Program button once. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. Sundays & Major Holidays: Closed. Keep door open. Replace with the new tapered latch that came with the lock and reinstall the lock. Lock above lever Mounting plate Interior assembly Battery pack *Beeping sound will only be heard if switch #3 is on. Success: flashing checkmark symbol and single column of digits. Most Z-Wave hubs are associated with some application so that the user can control the connected Z-Wave devices remotely. SmartCode Z-Wave Deadbolt Touch-Button Lock. If the latch bolt does not extend to lock, then all codes have been successfully deleted. The Wink Hub / Wink Hub 2 should emit a long flash of green light to indicate successful pairing. Press Lock symbol once6. Deleting a Single User Code with the Mastercode DisabledNote: All codes may be deleted at once if the mastercode is enabled. We're going to reinsert the battery pack. Enter Mastercode.5. Press “9” six times.6. View and Download Kwikset Smartcode 914 installation and user manual online. Initiate the pairing process at your smart home controller. Keep door open. Read more. Now this lock is a Z-Wave lock. has been reset. Replace the battery pack. The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch. Also for: 62822 / 01. Make sure switch #3 is on, and press the Program button once. How to restore default settings on my SmartCode 955? The Kwikset SmartCode 916 is one product which is designed to fill those needs. In order to get full functionality out of the lock, you will want to re-add it to a Z-Wave network. 4 Pair the lock with your smart home system, and add user codes to your lock. Make sure to enter a valid Mastercode in step 4 during your next attempt.10. And today, we're going to talk about how to factory default a Kwikset SmartCode 916 lock. Also, the previous renter/owner, they may not know the codes inside of the lock, or they may not be willing to give them to you. Give us a call at 888-818-7728, or send us an email to support@alarmgrid.com. If the latch bolt does not extend to lock, then all codes have been successfully deleted. If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. This is useful if the lock is being moved to a different door The clutch is disengaged. Enter Mastercode.5. You will need to reconfigure and reprogram the device from scratch. You can factory default your Kwikset Z-Wave Lock by removing the lock's cover and then removing the lock's battery pack to power the lock down. For … Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly. Press “9” six times.8. Press Lock symbol once.4. Kwikset SmartCode 916 Z-Wave Plus Touchscreen Electronic Deadbolt featuring SmartKey Security and Avalon Handleset with Tustin Right Handed and Left Handed Lever Works with Alexa via SmartThings, Wink, or Iris in Satin Nickel - - Amazon.com Enter Mastercode.4. How to restore default settings on my SmartCode touchscreen? Enter user code. This was confirmed by support. You will need to go and re-add the lock to a Z-Wave network. So what we're going to do is we're going to take out the battery pack. Remove the lock from the door, including the old latch. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. That's how you factory default a Kwikset SmartCode 916 lock. Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. Copyright © 2021 Spectrum Brands. Kwikset Smartcode 913: A Premium Kwikset Front Door Lock Set; Tips & Guides. Attempt the procedure again, making sure to enter the same Mastercode in steps 3 and 5.7. Please note that you will most likely have to clear the lock before you can enroll it successfully. 8. Re-enter Mastercode.5. Comment Report abuse. the latest products, and offers. Contact Technical Support. Regulatory Compliance Factory Reset A factory reset will delete all codes associated with the lock. All Rights Reserved. If it cannot rotate to the vertical position, the clutch has become disengaged. Re-enter user code to be deleted.9. I'm going to put the pack back in. If you do you have any questions about this process, though, about Z-Wave locks in general, Z-Wave compatibility, how to get them to work with your controller, or really, which one you should get, feel free to reach out to us. Make sure to enter a valid Mastercode in step 3.7. Press Program button once.2. If all user code positions are filled, delete a code to make room for this one. Re-enter user codeIf unsuccessful - Make sure to enter the same valid code in steps 4 and 6. Make sure the Mastercode has not already been programmed. Press the Program button once. The wrong deadbolt latch is installed. Read all … Keep door open. Has anyone managed to get it paired with Smarthings? 7 possible reasons: I'm just going to let go ahead and press and hold it again. Attempt to lock and unlock the door with the key. If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. Any added user codes will be deleted. Make sure the lock has room for an additional code. Security on the outside, convenience on the inside. Press and HOLD the Program button while reinserting the battery pack. Press and hold the Program button. Press Lock symbol once.5. The door handing process was not executed during installation. We have a lot of these manuals on our website, www.alarmgrid.com. My hub did not detect it at all. Mastercode For enhanced security, a mastercode may be used when adding and deleting user codes. Read more. Touchpad Electronic Deadbolt. And you're not able to include it to any of the controllers that you're installing in the house, or get it to work with anything that's existing there. So on this Kwikset lock, doing the factory default is pretty easy. Now, this lock itself, on the back of it, you actually have to get inside the lock to do the factory default. Kwikset SmartCode 915-916: Programming With a Mastercode. 26 people found this helpful. Now, each Z-Wave lock that is out there, they're likely going to have a different procedure to do the factory default on them. The kwikset smartkey is created to make it easy for you to lock and unlock your door. Press Lock button once.4. Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. Press Lock button once.If programming is successful, the keypad will flash green once with one beep.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Enter Mastercode.4. While the door is open and locked, test the user code to make sure it unlocks the door.Adding User Codes with the Mastercode DiabledProgramming TimeoutDuring programming, if the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. Pull it up and check to see what the factory default process is for that lock. There are a few different situations in which you might want to factory default your Z-Wave lock. 1. Make sure to enter a valid Mastercode in step 4.10. Re-enter Mastercode.7. 2/4 6 Pair the lock with your smart home system If your controller is S2-compatible, please refer to the S2 Pairing Guide on the SmartCode 916 page at www.kwikset.com. And if we don't have them, there's a good chance that we'll be able to help you figure out how to perform this function. Keypad error.Install a fresh set of batteries and turn switch #3 to the ON position. Then the lock will be fully factory defaulted. Keep door open. Make sure switch #3 is on, and press the Program button once. Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. Community Q&As. Release button once battery pack is installed. Due to individual printers, dimensions on installation instructions may not print at an accurate scale. If you hear three beeps andNote: The lock will time out after five seconds.Disabling and Deleting the Mastercode1. Products which inspire assurance and delight when you need it the most. Remove the battery pack, press and hold the program button for 10 seconds. The Kwikset SmartCode 916 with Z-Wave Plus works with third party smart home controllers, including ... Not difficult IF you read the instructions. Remove the battery pack. A complete Programming and Troubleshooting Guide is available on the SmartCode 912 page at www.kwikset.com. Some locks may be able to be factory defaulted without needing to use a screwdriver. Find helpful customer reviews and review ratings for Kwikset Smartcode 916 Contemporary Deadbolt Amazon Key Edition, Venetian Bronze at Amazon.com. Saturday: 6:30am-2:30pm PST. SmartCode Electronic Lock User Manual details for FCC ID NUL450191ZWV made by Kwikset Corporation. And if you want to be notified when we post future videos, hit the notification button below, and we'll send you an update when we do so. Remember to clear the lock from the network before doing this. Press Lock symbol once.4. Did you enjoy the video? Press Lock button once.5. Make sure switch #3 is on, and press the Program button once. If the door handing process is still unsuccessful after a second attempt, perform the “Manual Door Handing” procedure on page 4. By subscribing I give my consent to receive AlarmGrid e-mails about Connect with us. Remove the interior assembly from the door. (*Beeping sound will only be heard if switch #3 (on the lock interior) is in the on positon.) 4 / 4 If you immediately hear fi ve beeps and see the Checkmark flash five times, the Mastercode is enabled.Disabling and Deleting the Mastercode1. Do a full factory reset which is not difficult and then program normally. If you don’t immediately hear three beeps and see the keypad fl ash green three times, the Mastercode is disabled.Note: The lock will time out after five seconds. Press Checkmark symbol once.3. Press Lock symbol once5. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. The Wireless Card LEDs are staying on. Make sure switch #3 is on, and press the Program button once. Attempt the procedure again, making sure to enter the same new Mastercode in step 3 and 5.7. Note: Do not use prints from this website to mark distances. Adding User Codes with the Mastercode EnabledThe procedure for adding user codes is different when the Mastercode is enabled. Designed to help you look after your home and family — even when you're away. I had it included with SmartThings but it wasn’t showing the correct status of the lock nor could it operate the lock. Read honest and unbiased product reviews from our users. Remove battery pack. Once you perform a factory default, the action cannot be undone or reversed. Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. Whenever you do encounter this, though, the existing Z-Wave controller, or alarm system with the Z-Wave controller inside of it may be in the house, or may not be in the house. Failure: flashing “X” pattern Kwikset 916 Z-Wave SmartCode Touchscreen Electronic Deadbolt, Featuring SmartKey in Venetian Bronze, Works with Alexa via SmartThings, Wink, or Iris: Amazon.sg: Home Improvement [HIGH PITCHED BEEP] Let go of the button. The hole in the door frame for the latch bolt is not drilled deep enough. So you may be in a situation where you have a lock, you have the key for it, but you don't know any of the programming in the lock. Press Lock button once5. The keypad will flash green and you will hear three beeps.2. Kwikset SmartCode 916 with Z-Wave works with third party smart home controllers, including ... Do a full factory reset which is not difficult and then program normally. Keep this in mind before performing a default. Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).2. There's still some power on the locks. Press Lock symbol once6. Enter Mastercode4. Verify that the lock can be operated smoothly with the key while the interior is removed. Make sure the lock has room for an additional code. Buying the kwikset smartkey is one of the best decisions I made. Re-enter Mastercode.6. If needed, the door handing process can be initiated manually. Press Checkmark symbol once.3. Press Lock symbol once.4. None of them are difficult to do, but they're all unique enough where that one likely isn't going to work on another lock manufacturer. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. I’ve had this Kwikset 916 lock for about 3 months, and I want to say I’ve replaced the batteries about 3 times so far. Then press and hold the "Program" button. Smartthings does not currently support Kwikset SmartCode 916 at the moment. Perform a factory reset A factory reset will delete all codes associated with the lock. While the door is open and unlocked, press the Lock symbol. Re-enter Mastercode.6. Read … 2. Perform a factory reset A factory reset will delete all codes associated with the lock. Attempt to rotate the turnpiece on the interior assembly to the vertical position. View and Download Kwikset SmartCode 909 installation and user manual online. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. The Checkmark will flash five times and you will hear five beeps.2. Experience Kwikset products from the people who know them best. We're going to press and hold the Program button. Press “9” six times7. So I'm going to take out the battery pack. Press and HOLD the Program button while reinserting the battery pack. Keep door open. Touchpad electronic deadbolt. Any Z-Wave settings will be cleared. If you do you have any questions about this process, though, about Z-Wave locks in general, Z-Wave compatibility, how to get them to work with your controller, or really, which one you should get, feel free to reach out to us. 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